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E-Go CarbonStep 250W Folding Electric Bike | 10Ah Battery

E-gobike

Regular price £1,845.00
Regular price Sale price £1,845.00 ON SALE SOLD OUT
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The E-Go CarbonStep is a lightweight folding electric bike featuring a low step-through carbon fibre design and a 250W rear hub motor. Producing up to 42Nm of torque and paired with a torque sensor, the system is designed to deliver responsive electrical assistance based on pedalling input.

A 10Ah seat-post battery helps maintain a clean and compact frame layout, while the folding design makes the bike easier to store when space is limited. Shimano Tourney 7-speed gearing provides a useful range of mechanical gear options, complemented by Tektro M280 hydraulic brakes for controlled braking performance.

The CarbonStep uses 20-inch wheels, including a quick-release front wheel, and includes a colour display for viewing system information. The bike weighs approximately 17kg with the battery installed and approximately 14.5kg without the battery.

Key Features

  • 250W rear hub motor: Delivers up to 42Nm of torque.
  • Torque sensor: Adjusts electrical assistance in response to pedalling input.
  • 10Ah seat-post battery: Integrated into the seat-post arrangement for a compact configuration.
  • 7-speed Shimano Tourney gearing: Provides multiple mechanical gear selections.
  • Tektro M280 hydraulic brakes: Designed for controlled and consistent braking.
  • 20-inch wheels: Includes a quick-release front wheel.
  • Low step-through design: Provides easier mounting and dismounting.
  • Folding frame: Allows the bike to be reduced in size for storage.
  • Colour display: Provides clear system information while in use.
  • Lightweight construction: Approximately 17kg including the battery and 14.5kg without it.
  • Colour options: Gloss Grey and Duck Egg.

Technical Specifications

Brand E-Go
Model CarbonStep
Bike Type Folding electric bike
Frame Design Low step-through carbon fibre design
Motor 250W rear hub motor
Motor Torque 42Nm
Sensor Torque sensor
Battery Capacity 10Ah
Battery Position Seat post
Gearing Shimano Tourney 7-speed derailleur
Brakes Tektro M280 hydraulic brakes
Wheel Size 20 inches
Front Wheel Quick release
Display Colour display
Weight With Battery Approximately 17kg
Weight Without Battery Approximately 14.5kg
Available Colours Gloss Grey, Duck Egg

Why Choose This Product

  • Carbon fibre construction helps keep overall weight low.
  • Folding design provides a compact storage option.
  • Low step-through frame makes mounting and dismounting easier.
  • 250W rear hub motor produces up to 42Nm of torque.
  • Torque-sensing assistance responds to pedalling input.
  • Shimano Tourney 7-speed gearing provides multiple mechanical gear choices.
  • Tektro hydraulic brakes provide dependable braking control.
  • 10Ah seat-post battery keeps the electrical system neatly integrated.

FAQ

What motor does the E-Go CarbonStep use?
The CarbonStep is specified with a 250W rear hub motor producing up to 42Nm of torque.

What battery does the CarbonStep have?
It features a 10Ah battery integrated into the seat-post arrangement.

What gearing is fitted?
The bike uses a Shimano Tourney 7-speed derailleur system.

What brakes are included?
The CarbonStep is equipped with Tektro M280 hydraulic brakes.

How much does the bike weigh?
The published weight is approximately 17kg with the battery installed and approximately 14.5kg without the battery.

Is the CarbonStep EAPC compliant?
The published specification confirms a 250W motor, which is within the applicable EAPC motor power threshold. EAPC classification also depends on other requirements, including electrical-assistance cut-off speed and required vehicle markings. Confirm the specification of the exact bike supplied before describing it as EAPC compliant.

Off-road Compliance Notice

The published specification lists this model with a 250W motor, so a notice relating specifically to motors rated above 250W is not applicable to this configuration. EAPC classification depends on the complete specification and configuration of the bike. Any modification that changes motor output, electrical-assistance behaviour, speed settings or other regulated characteristics may affect its legal classification. Riders are responsible for ensuring that the bike configuration complies with applicable requirements before use.

Delivery & Shipping

At WheelTrek, we keep delivery simple and transparent. Please note we currently deliver within the UK only.

Delivery Costs

  • FREE DELIVERY on all eBikes to UK Mainland addresses.
  • For orders below £500, a £25 delivery charge applies.

Order Processing

  • Once you place your order, it takes 1 to 2 working days to process and prepare for dispatch.

Delivery Times

  • After dispatch, estimated delivery is 3-5 business days (Monday to Friday) under normal conditions.
  • We will send you the courier name and a tracking number as soon as your order is dispatched, so you can follow your eBike's journey to your door.

Our Carriers

Your eBike is delivered by a trusted, fully tracked UK courier. The exact courier depends on the eBike you order. We will confirm which one is handling your delivery along with your tracking details.

Warranties & Returns

Shopping with us is simple and your rights are fully protected.

Changed your mind?

You have 14 days from delivery to cancel for any reason, then 14 days to send the item back. Return delivery is at your cost, and we refund you in full within 14 days of receiving the eBike back.

Faulty, damaged or not as described?

Contact us within 30 days with a photo and we will arrange free courier collection and a full refund, or a replacement if you prefer. After 30 days, you are still covered for a free repair or replacement.

Warranty

Every eBike comes with a full manufacturer's warranty. If anything goes wrong, one email to us and we handle the claim with the manufacturer for you.

How to start a return

Just email info@wheeltrek.co.uk before sending anything back and we will take care of the rest.

View full details

Why Our Customers Choose Wheeltrek

FREE & FAST SHIPPING

FREE & FAST SHIPPING

FREE DELIVERY for all eBikes across UK mainland, ensuring a smooth and easy shopping experience

WARRANTY & RETURNS

All of our products come with a warranty and 14 day hassle free returns giving you complete confidence T&Cs apply

BEST PRICE GUARANTEED

We’ll match any lower price you find to ensure you get the best deal every time T&Cs apply

FLEXIBLE FINANCE PLANS

Make your ride more affordable with PayPal, ClearPay, and Cycle to Work schemes to help spread the cost

EXPERT SUPPORT

Our team helps you find the perfect ride and provides ongoing guidance long after your purchase

TRUSTED PREMIUM BRANDS

We offer premium eBikes from trusted brands carefully selected for quality and performance

Have a question? Our team is ready so just reach out.

We’re here to help with all your questions big or small.

Check out some of our most common Q&As to get started.

Can I use Cycle to Work vouchers on your eBikes?

Yes, we work with various Cycle to Work schemes. Check our Cycle to Work partners page to see which providers we accept. If your provider isn't listed, contact us at info@wheeltrek.co.uk. View our partners: https://wheeltrek.co.uk/pages/our-cycle-to-work-partners

What is your return policy?

Your satisfaction means everything to us. To request a return, simply email info@wheeltrek.co.uk within 14 days of receiving your order. Please ensure the item is unused, with tags attached and in its original packaging and return it within the 14-day window.

For full details,
visit: https://wheeltrek.co.uk/pages/return-and-refund-po….

Refunds can take between 5-10 days.

How quickly can I receive my order?

We aim to process and dispatch in-stock orders within 1–2 working days.

Delivery typically takes 3–5 working days. Orders over £500 get FREE UK
mainland delivery.

Timelines may vary by brand. Tracking is emailed within 24 hours of dispatch. We only ship to UK addresses.

Be sure to report any damage within 14 days to info@wheeltrek.co.uk

Are eBikes legal in the UK and where are you allowed to ride them?

Yes, eBikes that meet EAPC (Electrically Assisted Pedal Cycle) regulations
are legal and can be ridden without a licence, insurance or vehicle tax.

eBikes can be used on public roads, cycle paths, and anywhere regular bicycles are allowed but not on pavements.

Do you offer warranties and after sales support?

Yes absolutely! All our products come with a manufacturer’s warranty and our customer service team is here to assist with any issues.

How long does it take to fully charge an e-bike battery and how far can you travel?

Charging times vary depending on the model and battery capacity but most eBikes batteries take between 3 to 6 hours to fully charge. On a full charge, you can typically expect a range of 30 to help 60 miles depending on factors like terrain, rider weight and level of pedal assistance.

Lorna Waite

My eBike has made my commute easier. It’s really cute and such a lovely design. I actually look forward to getting on it every day as it's so much fun.

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Simon Capewell

Buying this has been a game changer and is an absolute pleasure to ride. The service was top notch too as the team were really friendly and professional. I can definitely recommend WheelTrek.