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Qreate City Pro Urban Electric Bike

Qreate

Regular price £989.99 GBP
Regular price £1,299.99 GBP Sale price £989.99 GBP
You Save 24 (£310.00)
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Navigate the city in style with the Qreate City Pro — a modern, versatile urban e-bike crafted for commuters who demand comfort, smart features and dependable performance. From effortless morning rides to weekend explorations, this e-bike delivers a smooth and stylish journey.

Key Features

  • Lightweight 6061 aluminium alloy frame with smooth welding and premium coating for lasting looks and durability.
  • 250 W motor (ANANDA) delivering approx 35 Nm (or up to 53 Nm according to variant) torque, giving responsive pedal‐assist for city inclines and everyday rides.
  • High-performance battery: 36 V 15Ah (≈540Wh) with smart BMS, offering up to ~100 km range under ideal conditions.
  • Suspension fork (SR Suntour oil/coil) with approx 100 mm travel to absorb city bumps and uneven surfaces.
  • Smooth shifting with Shimano 7-speed gearbox, plus quality components for reliability. 
  • Hydraulic disc brakes (TEKTRO 180 mm) for confident stopping in all weather.
  • Smart display: side-mount 2.4″ full RGB TFT with 5 power levels, real-time ride data. 
  • One-size-fits-most frame (suitable for riders approx 155-200 cm) and payload capacity up to ~150 kg.

Technical Specifications

Specification Detail
Motor ANANDA 36 V 250 W, approx 35 Nm torque
Battery 36 V 15 Ah (540 Wh) lithium, Smart BMS ISO13849
Maximum Assistance Speed 25 km/h (approx) – as designed for UK/EU-compliant e-bike
Max Range Up to ~100 km (under ideal conditions)
Frame Aluminium 6061 alloy, smooth welding
Fork SR Suntour oil/coil suspension fork (~100mm travel)
Drivetrain SHIMANO TY300D 7-speed, M315 shifter 
Brakes TEKTRO hydraulic disc brakes, 180mm rotors
Tires / Wheels 27.5″ × 1.95″ tyres on alloy rims
Payload Up to approx 150 kg 
Rider Height Fit Approx 155-200 cm (5'1"-6'7")

Why Choose the Qreate City Pro?

Because it blends style, performance and practicality into one outstanding urban e-bike. Whether you’re commuting through busy streets, weaving between bike lanes, or enjoying a relaxed ride on weekend errands, the Qreate City Pro stands out:

  • Effortless riding – The 250 W motor and smart components mean you’ll glide through traffic with ease.
  • Urban comfort – Suspension fork, quality tyres and ergonomic saddle ensure you ride in comfort, not just speed.
  • Smart features – The integrated display, connectivity features, and ambient lighting add high-end touches rarely seen in this price class.
  • Reliable daily companion – From robust brakes to quality drivetrain, this bike is built to handle your everyday routine with minimal fuss.
  • Look great while doing so – Clean lines, premium finish and modern aesthetics mean you’ll ride with confidence and style.

FAQs

Q: What’s the realistic range I can expect?
A: While up to ~100 km is possible under ideal conditions (flat terrain, low assist level, lightweight rider), actual range will depend on factors like assist level, rider weight, terrain and weather.

Q: Can this bike handle rough city roads or uneven paths?
A: Yes — the SR Suntour suspension fork and quality tyres make it very capable on typical urban surfaces, cobbles or light trails.

Q: Are spare parts easy to find?
A: Yes — components such as the Shimano 7-speed drivetrain, standard tyres, hydraulic brakes and aluminium frame make maintenance accessible.

Q: Does it fit tall riders?
A: The bike is designed for one size, which suits riders approximately 155-200 cm tall. The adjustable stem helps fine-tune fit. 

Q: Can I add accessories like racks, panniers or child seats?
A: Yes — the bike includes a rear rack and is compatible with typical urban e-bike accessories. Ensure load distribution stays within the payload limit.

Q: What about warranty and support?
A: Check with your retailer for terms. Always ensure the bike is assembled by a qualified professional and that you follow recommended maintenance.

UK Road-Legal Disclaimer

This product description is for informational purposes only and does not guarantee road-legal conformity in the UK. Under UK law, for an electric cycle to be classified as an Electrically Assisted Pedal Cycle (EAPC):

  • The motor’s maximum continuous rated power must not exceed 250 W.
  • Electrical assistance must cease when the cycle reaches 15.5 mph (25 km/h) when pedalling.
  • The vehicle must have pedals that can propel it.
    If the bike exceeds these limits (e.g., higher motor power or assistance beyond 25 km/h), the bike may instead be classified as a motor vehicle or moped and must be registered, taxed and insured accordingly.
    While the Qreate City Pro is advertised with a 250 W motor and a top assistance speed 25 km/h, you should verify with the retailer or manufacturer that the supplied model for the UK complies with the full EAPC regulations (including cut-off, pedal assist only, proper labelling) and holds the required declaration of conformity. Failure to do so may render the bike illegal for use on public roads or cycle paths.

Delivery & Shipping

Delivery Service Zone

Currently, we only deliver within the UK.

Delivery Delays

If your order exceeds the estimated delivery time, please contact us so we can investigate the delay.

Delivery Time & Costs

Standard Shipping

  • Estimated delivery time: 5-7 business days (Monday - Friday) under normal conditions.
  • Free delivery for eBikes in UK Mainland.
  • For orders below £500, a £25 delivery charge applies.

Our Carriers

We partner with Royal Mail and DPD for reliable deliveries.

THIS SHIPPING POLICY IS EXCLUSIVELY FOR UK ORDERS.

Welcome to WheelTrek! We are committed to providing a seamless shopping experience, including clear and transparent shipping policies. Please review the following shipping guidelines.

Warranties & Returns

This policy applies to customers in the United Kingdom. It sits alongside your legal rights and does not replace them.

Your right to cancel (change of mind), 14 days

You have the right to cancel your order for any reason within 14 days, starting the day after you receive your item. You do not need to give a reason.

To cancel, email info@wheeltrek.co.uk within that 14-day window. After cancelling you then have a further 14 days to return the goods to us. We will provide the return address once you contact us.

You are responsible for the cost of return shipping on change of mind cancellations. We may reduce your refund if the item shows signs of handling beyond what is necessary to check it (for example, more than you would be able to in a shop). Simply unboxing and inspecting an eBike is fine.

We will refund you within 14 days of receiving the goods back, to your original payment method, including standard outbound delivery.

Faulty, damaged or wrong items, 30 days

This is separate from change of mind. If your item is faulty, damaged on arrival, or not what you ordered, you have the right to reject it for a full refund within 30 days of receiving it.

Please contact us at info@wheeltrek.co.uk with a photo of the issue. We will arrange a courier collection at no cost to you and issue a full refund, or arrange a replacement if you prefer.

After 30 days, you are still entitled to a free repair or replacement. If that is unsuccessful, you are entitled to a refund.

Returns process

Please contact us before returning anything so we can authorise the return and send instructions. Items sent back without prior contact may be delayed.

Disclaimer Of Warranty

THESE SERVICES ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.

NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

 

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Why Our Customers Choose Wheeltrek

FREE & FAST SHIPPING

FREE & FAST SHIPPING

FREE DELIVERY for all eBikes in UK mainland delivery, ensuring a smooth and easy shopping experience.

WARRANTY & RETURNS

All of our products come with a warranty and 14-day hassle-free returns giving you complete confidence. T&Cs apply.

BEST PRICE GUARANTEED

We’ll match any lower price you find to ensure you get the best deal every time. T&Cs apply.

FLEXIBLE FINANCE PLANS

Make your ride more affordable with PayPal, ClearPay, and Cycle to Work schemes to help spread the cost.

EXPERT SUPPORT

Our team helps you find the perfect ride and provides ongoing guidance long after your purchase.

TRUSTED PREMIUM BRANDS

We offer premium bikes from trusted brands carefully selected for quality and performance.

Have a question? Our team is ready so just reach out.

We’re here to help with all your questions big or small.

Check out some of our most common Q&As to get started.

What is your return policy?

Your satisfaction means everything to us. To request a return, simply email info@wheeltrek.co.uk within 14 days of receiving your order. Please ensure the item is unused, with tags attached and in its original packaging and return it within the 14-day window.

For full details,
visit: https://wheeltrek.co.uk/pages/return-and-refund-po….

Refunds can take between 5-10 days.

How quickly can I receive my order?

We aim to process and dispatch in-stock orders within 1–2 working days.

Delivery typically takes 3–5 working days. Orders over £500 get FREE UK
mainland delivery.

Timelines may vary by brand. Tracking is emailed within 24 hours of dispatch. We only ship to UK addresses.

Be sure to report any damage within 14 days to info@wheeltrek.co.uk

Are e-bikes legal in the UK and where are you allowed to ride them?

Yes, e-bikes that meet EAPC (Electrically Assisted Pedal Cycle) regulations
are legal and can be ridden without a licence, insurance or vehicle tax.

e-bikes can be used on public roads, cycle paths, and anywhere
regular bicycles are allowed
 but not on pavements.

Do I need a licence to ride an e-scooter?

Privately owned e-scooters are currently illegal on public roads but rental
e-scooters require at least a provisional driving licence.

Do you offer warranties and after sales support?

Yes absolutely! All our products come with a manufacturer’s warranty and our
customer service team is here to assist with any issues.

How long does it take to fully charge an e-bike battery and how far can you travel?

Charging times vary depending on the model and battery capacity but most e-bike batteries take between 3 to 6 hours to fully charge. On a full charge, you can typically expect a range of 30 to 100 miles depending on factors like terrain, rider weight and level of pedal assistance.

Lorna Waite

My e-bike has made my commute easier. It’s really cute and such a lovely design. I actually look forward to getting on it every day as it's so much fun.

Commute EX Ladies Electric Bike with 15-inch frame and Samsung battery

Simon Capewell

Buying this has been a game changer and is an absolute pleasure to ride. The service was top-notch too as the team were really friendly and professional. I can definitely recommend WheelTrek.