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Qreate City Air Urban Electric Bike

4.9 21 online reviews

Qreate

Regular price £789.99 GBP
Regular price £999.99 GBP Sale price £789.99 GBP
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Navigate the city in style with the Qreate City Air — a modern, versatile urban e-bike crafted for commuters who demand comfort, smart features, and dependable performance. From effortless morning rides to weekend explorations, this e-bike delivers a smooth and stylish journey.

Key Features

  • Lightweight 6061 aluminium alloy frame with smooth welding and premium coating for lasting looks and durability. 
  • 250 W motor (ANANDA) delivering approx 35 Nm torque, giving responsive pedal-assist for city inclines and everyday rides.
  • High-performance battery: 36 V 13.5Ah (≈486Wh) with smart BMS, offering up to 90 km range under ideal conditions.
  • Suspension fork (EXSHO oil/coil) with approx 100 mm travel to absorb city bumps and uneven surfaces.
  • Smooth shifting with Shimano TY300D 7-speed gearbox, thumb shifter M315, plus stainless steel chain for reliability.
  • Hydraulic disc brakes (GEMMA brand) for confident stopping in all weather.
  • Smart display: side-mount 2.4″Full RGB TFT with 5 power levels, Bluetooth/NFC support, real-time ride data.
  • Integrated lighting & ambient features: patented frame-integrated strip lights, secure locking system.
  • One-size-fits-most frame (suitable for riders approx 155-188 cm) and payload up to approx 150 kg.

Technical Specifications

Specification Detail
Motor ANANDA 36 V 250 W, ≈35 Nm torque
Battery 36 V 13.5 Ah (≈486 Wh) lithium, Smart BMS ISO13849
Range (max) Up to ~90 km (ideal conditions)
Frame 6061 aluminium alloy, smooth welding, premium paint
Fork EXSHO oil/coil suspension fork, approx 100 mm travel
Drivetrain 7-speed Shimano TY300D, M315 shifter
Brakes GEMMA hydraulic disc brakes
Wheels / Tyres 27.5″ × 1.95″ tyres on aluminium rims
Display 2.4″ full-colour side-mount TFT, 5 assist levels
Rider Height Fit approx 155-188 cm (5′1″-6′2″)
Payload Up to ~150 kg

Why Choose the Qreate City Air?

Because it blends style, performance and practicality into one outstanding urban e-bike. Whether you’re commuting through busy streets, weaving between bike lanes, or enjoying a relaxed ride on weekend errands, the Qreate City Air stands out:

  • Effortless riding – The 250 W motor and smart components mean you’ll glide through traffic with ease.
  • Urban comfort – Suspension fork, quality tyres, and ergonomic saddle ensure you ride in comfort, not just speed.
  • Smart features – The integrated display, connectivity features, and ambient lighting add high-end touches rarely seen in this price class.
  • Reliable daily companion – From robust brakes to quality drivetrain, this bike is built to handle your everyday routine with minimal fuss.
  • Look great while doing so – Clean lines, premium finish and modern aesthetics mean you’ll ride with confidence and style.

FAQs

Q: What’s the realistic range I can expect?
A: While up to ~90 km is possible under ideal conditions (flat terrain, low assist level, lightweight rider), actual range will depend on factors like assist level, rider weight, terrain and weather.
Q: Can this bike handle rough city roads or uneven paths?
A: Yes — the suspension fork (100mm travel) and quality tyres make it very capable on typical urban surfaces, cobbles or light trails.
Q: Are spare parts easy to find?
A: Yes — components such as the Shimano 7-speed drivetrain, standard tyres, hydraulic brakes and aluminium frame make maintenance accessible.
Q: Does it fit tall riders?
A: The bike is designed for one-size-fits-most riders approximately 155-188 cm tall. Adjustments to the saddle and stem allow fine-tuning.
Q: Can I add accessories like racks, panniers or child seats?
A: Yes — the bike includes a rear rack and is compatible with typical urban e-bike accessories. Ensure load distribution stays within the payload limit.
Q: What about warranty and support?
A: Check with your retailer for terms. Always ensure the bike is assembled by a qualified professional and that you follow recommended maintenance.

UK Road-Legal Disclaimer

This product description is for informational purposes only and does not guarantee road-legal conformity in the UK. Under UK law (for an electric cycle to be classified as an Electrically Assisted Pedal Cycle – EAPC):

  • The motor must have a maximum continuous rated power of no more than 250 W.
  • Assist must cut off when the cycle reaches 15.5 mph (25 km/h) during pedalling.
  • The cycle must have pedals that can propel it.
    If the bike exceeds these limits (e.g., higher speed, motor power or non-pedal only modes) it may instead be classified as a motor vehicle, requiring registration, insurance and licensing.
    Before riding publicly in the UK, confirm with your retailer/manufacturer that the model sold and supplied is the correct spec version for UK roads, has the required declaration of conformity, and meets all EAPC requirements.

Delivery & Shipping

Delivery Service Zone

Currently, we only deliver within the UK.

Delivery Delays

If your order exceeds the estimated delivery time, please contact us so we can investigate the delay.

Delivery Time & Costs

Standard Shipping

  • Estimated delivery time: 5-7 business days (Monday - Friday) under normal conditions.
  • Free delivery for eBikes in UK Mainland.
  • For orders below £500, a £25 delivery charge applies.

Our Carriers

We partner with Royal Mail and DPD for reliable deliveries.

THIS SHIPPING POLICY IS EXCLUSIVELY FOR UK ORDERS.

Welcome to WheelTrek! We are committed to providing a seamless shopping experience, including clear and transparent shipping policies. Please review the following shipping guidelines.

Warranties & Returns

This policy applies to customers in the United Kingdom. It sits alongside your legal rights and does not replace them.

Your right to cancel (change of mind), 14 days

You have the right to cancel your order for any reason within 14 days, starting the day after you receive your item. You do not need to give a reason.

To cancel, email info@wheeltrek.co.uk within that 14-day window. After cancelling you then have a further 14 days to return the goods to us. We will provide the return address once you contact us.

You are responsible for the cost of return shipping on change of mind cancellations. We may reduce your refund if the item shows signs of handling beyond what is necessary to check it (for example, more than you would be able to in a shop). Simply unboxing and inspecting an eBike is fine.

We will refund you within 14 days of receiving the goods back, to your original payment method, including standard outbound delivery.

Faulty, damaged or wrong items, 30 days

This is separate from change of mind. If your item is faulty, damaged on arrival, or not what you ordered, you have the right to reject it for a full refund within 30 days of receiving it.

Please contact us at info@wheeltrek.co.uk with a photo of the issue. We will arrange a courier collection at no cost to you and issue a full refund, or arrange a replacement if you prefer.

After 30 days, you are still entitled to a free repair or replacement. If that is unsuccessful, you are entitled to a refund.

Returns process

Please contact us before returning anything so we can authorise the return and send instructions. Items sent back without prior contact may be delayed.

Disclaimer Of Warranty

THESE SERVICES ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.

NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

 

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4.9

21 online ratings
The summary star rating & review is based on aggregated reviews of this product across the web. It cannot be altered by the merchant and can be verified by emailing support@onereview.app.

Qreate City Air Urban Electric Bike Review Summary

4.9

21 online ratings
The summary star rating & review is based on aggregated reviews of this product across the web. It cannot be altered by the merchant and can be verified by emailing support@onereview.app.

Why Our Customers Love It

This electric bike is a popular choice for urban commuters seeking a combination of style, comfort, and modern technology. It features a sleek, minimalist design with a durable aluminum frame that handles well in city environments. Riders consistently praise the exceptionally comfortable seat and the inclusion of a front suspension fork that smooths out rough terrain. The integrated lighting system provides excellent visibility for night riding, while the smart digital display offers convenient connectivity features. Overall, it serves as a dependable and user-friendly solution for everyday transportation.

Benefits Include

  • Advanced Lighting System: An integrated setup with bright headlamps and strip lights offers superior visibility and safety for evening commutes.
  • Smart Tech Integration: The color TFT display features Bluetooth and NFC connectivity, allowing for easy access to ride stats and security features.
  • Comfortable Ride Experience: A combination of a soft ergonomic saddle and front suspension provides a smooth ride over city bumps and potholes.
  • Sturdy Build Quality: The use of high-quality 6061 aluminum and smooth welding results in a durable and aesthetically pleasing frame.
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Why Our Customers Choose Wheeltrek

FREE & FAST SHIPPING

FREE & FAST SHIPPING

FREE DELIVERY for all eBikes in UK mainland delivery, ensuring a smooth and easy shopping experience.

WARRANTY & RETURNS

All of our products come with a warranty and 14-day hassle-free returns giving you complete confidence. T&Cs apply.

BEST PRICE GUARANTEED

We’ll match any lower price you find to ensure you get the best deal every time. T&Cs apply.

FLEXIBLE FINANCE PLANS

Make your ride more affordable with PayPal, ClearPay, and Cycle to Work schemes to help spread the cost.

EXPERT SUPPORT

Our team helps you find the perfect ride and provides ongoing guidance long after your purchase.

TRUSTED PREMIUM BRANDS

We offer premium bikes from trusted brands carefully selected for quality and performance.

Have a question? Our team is ready so just reach out.

We’re here to help with all your questions big or small.

Check out some of our most common Q&As to get started.

What is your return policy?

Your satisfaction means everything to us. To request a return, simply email info@wheeltrek.co.uk within 14 days of receiving your order. Please ensure the item is unused, with tags attached and in its original packaging and return it within the 14-day window.

For full details,
visit: https://wheeltrek.co.uk/pages/return-and-refund-po….

Refunds can take between 5-10 days.

How quickly can I receive my order?

We aim to process and dispatch in-stock orders within 1–2 working days.

Delivery typically takes 3–5 working days. Orders over £500 get FREE UK
mainland delivery.

Timelines may vary by brand. Tracking is emailed within 24 hours of dispatch. We only ship to UK addresses.

Be sure to report any damage within 14 days to info@wheeltrek.co.uk

Are e-bikes legal in the UK and where are you allowed to ride them?

Yes, e-bikes that meet EAPC (Electrically Assisted Pedal Cycle) regulations
are legal and can be ridden without a licence, insurance or vehicle tax.

e-bikes can be used on public roads, cycle paths, and anywhere
regular bicycles are allowed
 but not on pavements.

Do I need a licence to ride an e-scooter?

Privately owned e-scooters are currently illegal on public roads but rental
e-scooters require at least a provisional driving licence.

Do you offer warranties and after sales support?

Yes absolutely! All our products come with a manufacturer’s warranty and our
customer service team is here to assist with any issues.

How long does it take to fully charge an e-bike battery and how far can you travel?

Charging times vary depending on the model and battery capacity but most e-bike batteries take between 3 to 6 hours to fully charge. On a full charge, you can typically expect a range of 30 to 100 miles depending on factors like terrain, rider weight and level of pedal assistance.

Lorna Waite

My e-bike has made my commute easier. It’s really cute and such a lovely design. I actually look forward to getting on it every day as it's so much fun.

Commute EX Ladies Electric Bike with 15-inch frame and Samsung battery

Simon Capewell

Buying this has been a game changer and is an absolute pleasure to ride. The service was top-notch too as the team were really friendly and professional. I can definitely recommend WheelTrek.