


Lorna Waite
My e-bike has made my commute easier. It’s really cute and such a lovely design. I actually look forward to getting on it every day as it's so much fun.

Simon Capewell
Buying this has been a game changer and is an absolute pleasure to ride. The service was top-notch too as the team were really friendly and professional. I can definitely recommend WheelTrek.
Frequently asked questions
What is your return policy?
We want you to be completely satisfied with your purchase! Request a return within 14 days by emailing info@wheeltrek.co.uk
Please return the unused item with tags and packaging in original condition within another 14 days. For full details, visit: https://wheeltrek.co.uk/pages/return-and-refund-po….
Refunds can take between 5-10 days.
Are your e-bikes and e-scooters legal to use in the UK?
Yes! Our e-bikes meet EAPC regulations and we provide guidance on where and how to legally ride e-scooters in the UK.
How far can your e-bikes and e-scooters travel on a full charge?
Range varies by model but most e-bikes can travel 40-80 miles and e-scooters can cover 15-30 miles per charge.
Do you offer warranties and after-sales support?
Yes absolutely! All our products come with a manufacturer’s warranty and our customer service team is here to assist with any issues.
What are your shipping details?
We aim to process and dispatch in-stock orders within 1–2 working days.
Delivery typically takes 3–5 working days. Orders over £500 get FREE UK mainland delivery.
Timelines may vary by brand so check product pages. Tracking is emailed within 24 hours of dispatch. We only ship to UK addresses.
Be sure to report any damage within 14 days to info@wheeltrek.co.uk